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Dawson County to purchase new CAD system for E-911

By: Denise Ray This email address is being protected from spambots. You need JavaScript enabled to view it.

The Dawson County Board of Commissioners at its January 17 voting session approved the purchase of a new computer-aided design (CAD) dispatch system for E-911.

Purchasing Director Melissa Hawk presented a proposal to upgrade the county’s current CAD dispatch system in order to fix issues that sheriff’s office staff have been dealing with for several years regarding 911 calls and dispatch. Hawk presented a quote for a sole-source exemption, meaning the county would not have to follow the requirements for a bid process in order to purchase an upgrade to the county’s currently owned system.

The board voted unanimously to purchase the upgrade at a cost of $421,260.15.

It took a year and a half to put together the presentation, according to Commission Chairman Billy Thurmond. “That was good work for something that was very much needed,” he said.

The current CAD system is outdated and keeping the system up is becoming more and more difficult.

“This CAD upgrade has been a long time coming,” said Dawson County Sheriff Jeff Johnson. “We are excited to finally have some relief in sight from the reoccurring problems associated with our antiquated system.”

Text messaging will be an option once the new system is up and running, once the state has the network operational which, according to Johnson could take several months.

“From resolving maintenance issues to being ‘next generation’ ready, this is a win for Dawson County,” Johnson said. “In addition, this system will equate to a higher level of service to our community; 911 communications officers will now be working off the latest technology, which is critical in handling all calls, especially emergency medical calls.”

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